Contact Pingava Engineering
Direct channels for technical support, enterprise custom probe deployments, security disclosures, and integrations.
Technical & Monitoring Support
For monitor configuration questions, check failure diagnostics, and active incident assistance.
support@pingava.comTarget SLA: < 2 hours for critical incidents
General Inquiries & Partnerships
For enterprise contracts, custom probe regions, billing, and strategic integrations.
connect@pingava.comTarget SLA: Same-day business response
Fast Resolution Tip
To help our team resolve technical inquiries on the first response, please include your target URL or API endpoint, the affected probe region(s) (e.g., Frankfurt, Mumbai, Virginia), and the observed HTTP status code or error snippet.